Privacy Policy

1. About This Policy

This Privacy Policy explains how DTV Portal (the "Service") collects, uses, and manages personal information provided by applicants.

2. Information We Collect

We collect the following information to process your DTV application.

3. How We Use Your Information

• Providing DTV (Destination Thailand Visa) application services
• Managing application status and sending notifications
• Communicating feedback from our staff
• Responding to post-submission inquiries

4. Data Retention

※ DTV (Destination Thailand Visa) is a visa with a maximum validity of 5 years. We retain data for 5 years after approval to support any inquiries during that period.

5. Sharing with Third Parties

We do not share your personal information with third parties except in the following cases.

• Submission to Thai embassies or consulates required for DTV processing
• When required by applicable laws or regulations
• When you have given your explicit consent

6. Security

• All communications are encrypted with SSL/TLS
• Data is stored securely on Supabase (AWS ap-southeast-1)
• Access to uploaded documents is restricted to authenticated users only

7. Your Rights

You have the following rights regarding your personal data.

• Request access to your personal information
• Request correction or deletion of your data
• Request restriction of processing

To exercise these rights, please contact us by email. Deletion requests will be processed within 30 days of receipt.

8. Cookies & Local Storage

The Service uses cookies and session data to maintain your login state. We do not use tracking cookies for advertising purposes.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes through the Service.